📝 Refund & Return Policy

Website: GermanShorthairPointers.org

At GermanShorthairPointers.org, we are dedicated to providing families with healthy, happy, and well-socialized German Shorthair Pointer puppies from trusted, ethical breeders. Your satisfaction and the well-being of our puppies are our top priorities.

We understand that adopting a puppy is a big commitment, and we want you to feel completely confident in your decision. This Refund & Return Policy outlines the terms under which refunds, replacements, or returns are offered.

1. Health Guarantee & Puppy Welfare

• All our German Shorthair Pointer puppies undergo a nose-to-tail veterinary health check before going home.

• Puppies are current on vaccinations and deworming at the time of adoption.

• You will receive a health certificate and full medical records with your puppy.

If within 72 hours of adoption a licensed veterinarian discovers a serious health issue that was present before the sale, you must notify us immediately. In such cases:

• You may return the puppy for a full refund or request a replacement puppy of equal value (subject to availability).

2. Refund Eligibility

Refunds may be granted under the following conditions:

• A certified veterinary diagnosis of a pre-existing health condition (within the first 72 hours).

• Puppy is proven to have a life-threatening genetic disorder within the first 12 months of adoption.

Refunds will not be granted for:

• Minor, treatable conditions (e.g., worms, fleas, ear infections).

• Accidents, injuries, or illnesses that occur after the puppy leaves our care.

• Situations where the adopter changes their mind, experiences allergies, or has personal circumstances preventing puppy care.

3. Returns & Rehoming

We understand life circumstances can change. If at any time you are unable to care for your German Shorthair Pointer puppy, we require that you contact us first. We will gladly assist in rehoming the puppy to a loving, qualified family.

• Returns for personal reasons (non-health related) will not qualify for a refund.

• Our priority will always be the safe rehoming of the puppy.

4. Process for Claims

If you believe your puppy qualifies for a refund or return:

1. Contact us immediately at 📧 support@germanshorthairpointers.org or 📞 [Insert Business Phone Number].

2. Provide a written veterinary report with diagnosis.

3. Follow the instructions provided by our team for return or replacement.

5. Shipping & Transportation Costs

• In the case of an approved return, the adopter is responsible for safe transportation of the puppy back to us.

• Refunds will cover the puppy’s purchase price only, not additional shipping or care expenses.

6. Our Commitment to You

Adopting a German Shorthair Pointer is a lifelong decision. We are committed to:

• Breeding and offering puppies only from ethical, reputable breeders.

• Ensuring every puppy receives proper veterinary care, socialization, and love before adoption.

• Standing by our health guarantee and refund policy to give you confidence and peace of mind.

7. Contact Us

If you have any questions about this Refund & Return Policy, please contact us:

📧 Email: support@germanshorthairpointers.org
📞 Phone: [Insert Business Phone Number]
📍 Location: [Insert Business Address]

✨ By adopting from GermanShorthairPointers.org, you can be assured of a safe, transparent, and trustworthy adoption experience backed by our strong commitment to puppy health and customer satisfaction.